About us:

EMR is a worldwide metal recycling leader. Most importantly, we are committed to our people. In addition, we focus on safety, teamwork, and diversity. Also, we make efforts to minimize our environmental footprint. Notably, we recycle more than 10 million tons of material annually, from cans of soda to aircraft carriers. Our operations conserve resources and eliminate waste, which makes a huge difference to the environment. We continually seek out ways to innovate our operations, staying ahead of the recycling industry.

As part of our team, the scale operator plays a critical role in ensuring the accuracy and efficiency of our operations. This position involves managing the weighing process, maintaining equipment, and ensuring compliance with safety and environmental standards.

Learning and development are of the utmost importance for us at EMR. We offer our employees, including scale operators, a range of training programs to stay updated with the latest industry practices and standards. We also support an innovative environment, which allows our employees the chance to share ideas and solutions to drive efficiency. Our employees, including our scale operators, are our assets, and we invest in their success.

Why join us?

We provide competitive compensation. We also provide health insurance, a retirement plan, and an employee benefit program. A positive and helpful work environment and a collaborative workspace are also offered. We are committed to achieving work-life balance, so flexible schedules are offered whenever possible. Our team players enjoy camaraderie in an effort to pursue common goals together.
Our extensive benefits package includes more than just health and retirement benefits. We offer wellness programs, financial planning resources, and career development opportunities. We also appreciate and compensate hard work with performance-based incentive bonuses and the chance to move ahead. EMR is not about working for a company that claims to care and value employees, but we do.

Job Overview:

We need a reliable scale operator. Most importantly, this role provides for efficient and precise processing of scrap metal deliveries. Your work as a scale operator includes serving customers, issuing weight tickets, and observing quality control standards. Prior experience in the scrap metal industry is beneficial but not mandatory. A scale operator plays an important part in our business by facilitating the processing of all transactions in an efficient manner.
This position requires attention to detail, great organizational skills, and great customer service skills. As a scale operator, you will work closely with customers and internal employees to ensure accuracy in weighing and ticketing. You will also be required to ensure safety standards are maintained, ensuring all processes are company and regulatory compliant.

Key Responsibilities:

. Weigh and ticket incoming customers as they cross the scale.
. Use WeighMaster software to print tickets fast and efficiently.
. Direct the customers appropriately in order to provide smooth traffic.
. Sort the scrap materials in the manner that guidelines have laid down.
. Provide efficient customer service through answering questions and solving problems.
. Ensure proper documentation of all the transactions and within company guidelines.
. Keep the area clean.
. Assist in administration work involved with weight documentation.
. Communicate with other staff effectively in order to coordinate the functions.
. Observe all the rules and regulations related to safety.
. Track and report weight measurement fluctuations.
. Help enhance operational effectiveness.
. Collaborate with the logistics team to ensure accurate shipping documentation.
. Detect and report equipment maintenance problems.
. Adhere to company policy for the handling of hazardous materials.

Required Skills and Abilities:

. Excellent written and verbal communication.
. Excellent attention to detail and accuracy.
. Multitasking ability in a high-paced environment.
. Ability to work independently and as part of a team.
. Excellent problem-solving and critical thinking.
. Ability to lift 20 lbs.
. Preferred skills and organizational skills.
. Familiarity with basic computer software, such as data entry software.
. Ability to remain professional and composed under pressure.
. Reliability and dependability in work attendance and performance.
. Positive attitude and eagerness to acquire new skills.
. Flexibility to adapt to a changing work environment and job assignments.

Education and Experience:

. High school diploma or GED.
. One year of customer service experience.
. Scrap metal industry experience is preferred but not necessary.
. Experience with scale system operation is a definite asset.
. Safety and hazardous materials handling training is a plus.
. Logistics and shipping document experience is a plus.

Additional Requirements:

. Availability to work in any type of weather, hot, cold, rainy, or snowy.
. Personal protective equipment (PPE) will be required.
. Availability to work flexible hours, including evening and weekend shifts.
. Willingness to undergo training on safety and operation procedures.
. Adherence to company policies regarding ethical conduct and company behavior at work.

Career Development Opportunities:

We at EMR practice internal promotion. A number of our employees have risen to supervisory and managerial positions after starting as scale operators. We provide ongoing training and development programs to facilitate the employees to continue improving their skills and progressing in their careers. In addition, employees with outstanding leadership potential can be considered for extra responsibilities.

We also offer mentorship opportunities, where one can learn from experienced team members. Furthermore, our company offers continuing education and professional development. Workers who seek to expand their knowledge can make use of courses and certification subsidized by the company.

Workplace Culture:

We foster a positive and inclusive workplace culture. We are committed to diversity and strive to create the workplace as a place where everyone feels valued and respected. Teamwork is one of our core values at EMR, and we encourage interdepartmental interaction. Employees have a strong sense of belonging, working together to achieve common objectives.

Employee Testimonials:

I’ve been working at EMR for five years and thoroughly enjoy the opportunities for growth. The people are invested in by the company and provide great benefits. – Current Employee

It has been a wonderful experience being a scale operator. I like the group atmosphere and the fact that I get to interact with customers on a daily basis. – Former Employee

Equal Opportunity Employer:

EMR provides equal employment opportunities. Likewise, we also prohibit discrimination based on race, color, religion, sex, national origin, disability, or any other protected characteristic. We are of the view that we should have an open work environment where all employees are at ease.

Join Our Team!

If you are looking for a fulfilling career with an employer who values its people, join us today! We encourage new talent to join our team. As a member of the EMR team, you are joining a company that is really transforming the world. Let’s make a sustainable future together.

Join us today and become a member of a people-first team!

Frequently Asked Questions (FAQs)

Q. What are the main responsibilities of a Scale Operator?

You’ll weigh and ticket incoming scrap metal deliveries, ensure accurate documentation, provide customer service, maintain safety standards, and assist in operational efficiency.

Q. What qualifications are required?

A GED or high school diploma and 1+ year of customer service experience are needed. Scrap metal industry or scale system experience is a plus but not necessary.

Q. What skills are required for this position?

Strong communication skills, attention to detail, ability to multitask, and computer software proficiency are necessary. You must also be able to function in a fast-paced environment.

Q. What are the working conditions?

You’ll work in various weather conditions, wear personal protective equipment (PPE), and may need to work flexible hours, including evenings and weekends.

Q. What benefits does EMR offer?

You’ll receive competitive compensation, health insurance, retirement plans, wellness programs, and opportunities for career development and internal promotions.

APPLY NOW!