Sales Officer – Noor International (Karachi)
Company Overview
Noor International is a prominent indenting house in Pakistan. We act as a bridge between domestic businesses and international markets through the delivery of quality medical solutions. Our product lines comprise diagnostics, surgical disposables, laboratory supplies, and hospital equipment. As a Healthcare Sales Officer – Karachi, you will play a key role in connecting healthcare providers with these innovative solutions.
We conduct our business on moral and ethical lines. We work to improve healthcare by offering genuine and innovative healthcare solutions. Join us as a Healthcare Sales Officer – Karachi and contribute to transforming healthcare delivery.
Job Role
We want to hire a Sales Officer to be a part of Karachi team. The employment is full-time, on-site. The role includes dealing with medical professionals, finding sales opportunities, and facilitating smooth transactions. Good communication skills, analytical skills, and relationship management skills are essential.
You will be dealing with hospitals, clinics, and healthcare professionals as a Sales Officer. Your main task is to generate demand, facilitate sales, and provide good customer care.
Key Responsibilities
1. Client Relationship and Sales Calls
First, initiate initial sales calls to clinics, hospitals, and medical centers.
Secondly, build sound relationships with administrators, biomedical staff, nurses, and physicians.
Then, determine the client’s requirements and suggest suitable products.
Lastly, follow up with customers to establish long-term business relationships.
2. Demand Generation
Start by finding out the need for our products in OT, CCU, ICU, and ER wards.
Later, teach healthcare professionals about the benefits of our products.
Then, create a strategy to market our products for long-term use.
3. Record Keeping and Feedback Resolution
First, maintain daily visit, inquiry, and feedback records.
Then, monitor sales activity and customer contact records.
Finally, use feedback to enhance service and resolve concerns.
4. Product Demonstration and Presentation
First, use the FAB (Features, Benefits, Advantages) technique to demonstrate the product.
Then, inform customers about the benefits of the product to enable rational purchasing decisions.
In addition, give product orientation and answer technical questions.
5. Market Research and Analysis
First, conduct market research to determine sales opportunities.
Next, use the SPIN (Situation, Problem, Impact, Need to Pay) method to understand the client’s problems.
Finally, monitor industry trends and competitor behavior to stay ahead.
6. Meeting and Negotiation Management
First, plan meetings with heads of department (HOD) and key opinion leaders (KOL).
Second, tailor the presentation to the client’s needs.
Finally, negotiate sales deals to establish win-win situations.
7. Training and Product Orientation
First, conduct training workshops to introduce medical staff to our products.
Then, troubleshoot technical issues and conduct in-person demonstrations.
8. Inventory Management and Supply Chain
First, carry product inventories for demonstration.
Then, handle in-house teams to organize the supply chain.
Lastly, report stock shortages early to avoid bottlenecks.
9. Handling Customer Complaints and Objections
First, treat objections professionally and effectively.
Then, handle customer complaints with compassion and care.
Lastly, provide timely and realistic solutions to product defects.
10. Closing Sales and Order Handling
First, close sales through effective follow-up of leads with good communication skills.
more, process orders and make deliveries within time.
Lastly, inspect all documents prior to closing the sale.
11. Teamwork
First, perform as a team with other colleagues to achieve high sales performance.
Then, share experiences, viewpoints, and best practices.
Lastly, participate in team meetings to concur on sales targets.
12. Client Relationship Management
Firstly, form and maintain long-term relationships with customers.
Secondly, regularly follow up to ascertain client satisfaction.
Lastly, serve as the primary customer inquiry point of contact.
13. Product Distribution and Logistics
First, communicate with the logistics team for on-time delivery.
Second, verify product delivery and ensure customer satisfaction.
Lastly, address any delivery issues promptly.
14. Client Payment and Financial Affairs
First, receive clients’ payments and settle accounts.
Then, manage credit facilities and track outstanding balances.
Lastly, recover late payments professionally.
Required Qualifications and Qualifications
Education
. Business, Marketing, or equivalent degree.
Experience
. 1+ year sales experience in the healthcare sector.
. Hospital staff or medical sales experience is desirable.
Skills and Abilities
. Effective communication and interpersonal skills
. Inspirational and persuasive skills
. Effective presentation and negotiation skills
. Knowledge of sales planning and market research
. Good problem-solving skills
. Ability to work independently and in a team
. Experience in hospital purchasing process is an advantage
Other Requirements
. Personal transport vehicle
. Ready to travel frequently in Karachi
. Self-driven and performance-oriented
Why join us?
1. Career Development
Opportunity to develop in the fast-growing medical sales industry
2. Professional Development
Ongoing training and development
Frequently Asked Questions (FAQs)
Q. What are the qualifications for this position?
A Business, Marketing, or equivalent degree is necessary. Prior healthcare sales or hospital purchasing experience is desirable.
Q. Is previous sales experience a requirement?
Yes, at least 1+ year of sales experience within the healthcare industry is desirable, although good communication and negotiation skills are a must.
Q. What is the location of work and travel requirement?
This is an office-based, full-time job in Karachi with regular travel around the city to meet customers and make sales.
Q. What kind of customers will I be interacting with?
You will be interacting with doctors, nurses, administrators, clinics, and hospitals.
Q. What are the most important duties of a Sales Officer?
Duties include market research, inventory management, negotiating, closing sales deals, sales calls, product demos, and client relationship management.
